ZOIKO WEB SERVICES

Accessibility Statement

Accessibility Statement

1. Our Commitment

Zoiko Web Services ("ZWS") is committed to ensuring that all users, including people with disabilities, have equal access to our websites, applications, and digital services.

We continuously align our platforms with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the Americans with Disabilities Act (ADA), and global standards such as EN 301 549 (EU).

2. Accessibility Features

  • Keyboard Navigation: Full navigation using only a keyboard.
  • Screen Reader Compatibility: Optimized for assistive technologies (JAWS, NVDA, VoiceOver).
  • Alt Text & Descriptions: Images, icons, and media tagged with descriptive text.
  • Color Contrast: Meets WCAG minimum standards for readability.
  • Resizable Text: Supports text resizing without loss of function.
  • Captions & Transcripts: Closed captions and transcripts for multimedia.
  • Error Prevention: Accessible forms with clear instructions, error identification, and correction support.

3. Ongoing Efforts

  • Regular audits for accessibility compliance.
  • Accessibility embedded in design, development, and QA cycles.
  • Training programs for staff and contractors on inclusive design principles.
  • Partnerships with accessibility consultants and user communities for testing.

4. Compliance Standards

Our program is guided by:

  • WCAG 2.1 Level AA (global benchmark).
  • ADA Title III (United States).
  • Section 508 of the Rehabilitation Act (US Federal).
  • Equality Act 2010 (United Kingdom).
  • EN 301 549 (European Union).
  • National accessibility laws in Canada, Nigeria, South Africa, and other regions.

5. Feedback & Assistance

We welcome accessibility feedback:

Email: [email protected]

Phone (US HQ): +1 (800) 484-5574

Mailing Address: Zoiko Web Services, Sacramento, California, USA

We respond to accessibility concerns within 5 business days.

6. Accessibility Roadmap

Short-Term (0-6 months)

Audit all existing services for WCAG compliance.

Medium-Term (6-18 months)

Achieve full WCAG 2.1 Level AA compliance.

Long-Term (18+ months)

Adapt to WCAG 2.2/3.0, integrate AI-driven accessibility enhancements.

7. Date of Last Review

This Accessibility Statement was last reviewed on 22 August 2025. Updates are made annually or as accessibility standards evolve.